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Moving Reviews
Caroline R.
★★★★★
I had THE BEST experience with Got2Move! My boyfriend and I moved to a different district in the city and we have a good amount of stuff so we booked Got2Move and were lucky as hell to get VS crew! They are the shit! They were so meticulous with wrapping and protecting our furniture, nothing was dinged or damaged, everything was so well taken care of! When it came time to unpack everything, they made sure to bring in the area rugs first to make sure they were placed correctly and then put the furniture on top of it. They also made sure to put the boxes in the correct room that matched what was labelled. In the past I've had movers who bring boxes in and could care less what room they go into so I was super impressed with these two and how methodical they were. Their process helped make our move in process a million times easier and smoother! If you get them for your move you will thank your lucky stars! They were so amazing and so professional, I can't recommend them enough!
Aug 23
Caitlin M
★★★★★
Got2Move did a great job with my 1-bedroom move from San Francisco to Sacramento. The office team was professional and responsive. I didn’t have much stuff and Emily offered me a flat rate quote after I emailed her the photos of my place. The movers worked carefully and efficiently: all the furniture pieces were wrapped with plastic and moving blankets. The crew stopped by for a lunch break on the way to our new home and they were nice keeping me and my fiance updated about their ETA. Everything arrived safely, guys even helped us to move a swing in the backyard to the street as we decided to get rid of it (previous tennants left it for us but we had no use for them.) Highly recommend Got2Move. They will be doing a move fro my co-worker from SF to LA soon. Hopefully, they’ll do the same great job as for me. Thank you Emily, Marat and his team!
Aug 22
K C
★★★★★
I had a great experience with Got2Move for my relocation from LA to the Bay Area. Every step of the process was handled with courtesy and professionalism.
I requested a quote and was assisted by Emily, who was my main contact leading to the move. I got a not-to-exceed quote that I thought was fair and it also left me with some room for adjustments. Whenever I had questions as moving day neared, I always got a response within one business day if not within hours.
The movers who loaded and unloaded were punctual and skilled. Marty was the team lead who was assisted by two additional crew members on each side of the move. I requested a partial pack and that was done with care. The crew also wrapped everything well so that nothing was damaged in the move, then set things up at the destination.
Relocating was such a big change, but the Got2Move team really made the moving part as easy and smooth as I could have hoped for. I would highly recommend them. Thanks so much!
Aug 18
Aayush C
★★★★★
I recommend Got2Move to every one of my friends and colleagues after the fantastic moving experience that we had with them. I have never seen a moving team so organized, so diligent in protecting our belongings, and so responsive throughout the entire process. I honestly can't imagine a smoother moving process - even when we had a curveball thrown our way with having problems with the elevator, VS (crew) went out of his way and didn't complain using the stairs instead.
We will definitely be using Got2Move's service for our next move - and would highly recommend his team to others. Great Value.
Aug 14
Ilia S
★★★★★
Highly recommend these guys! I was lucky. I hired Got2Move for my move from San Francisco to Dublin, and they made the whole process so much easier than I expected. Knowing weekends can get crazy busy for movers, I booked my move about three weeks in advance. I collected a few quotes and ended up choosing Got2Move, and I'm glad I did. A 3-man crew showed up right at 9 am, ready to go. They worked efficiently, loaded everything with care, and by around 3 p.m. we were done in Dublin. They even arranged all my furniture, so the apartment felt ready to live in as soon as they left. All I had to do was unpack my boxes and put fresh sheets on the beds.I'm not planning to move again anytime soon, but if I do - or if anyone I know is moving locally in the Bay Area - I'll definitely recommend Got2Move. They're reliable, professional, and made a stressful day surprisingly smooth.
Aug 10
Matt R
★★★★★
Recently moved from the South Bay to the North Bay, approximately 100 miles total. I had a wonderful experience with Got2Move. My initial estimate was transparent and competitive. The crew of three was professional and courteous. They moved quickly but carefully. Not once did I feel as if my belongings would be damaged, and never did I feel as if they were trying to drag out the total time of the move. With so many competitors in this market, I'm happy to have found my new go-to movers for any future moves and will be referring them to friends and family.
Jul 30
Kambiz R
★★★★★
I had a great experience with this moving company! They offered me a very reasonable rate for my business move from Southern California to Northern California. The crew showed up right on time, and both the loading and drop-off were quick and efficient. Everything went smoothly from start to finish, with no issues at all. I truly appreciate their professionalism and would definitely recommend them to anyone looking for a reliable and hassle-free moving service.
Jul 30
Megak K
★★★★★
This review is well overdue but wanted to thank Got2Move for making my long distance move from Sacramento to San Diego, at the end of May, so seamless and perfect. The crew was incredibly friendly, careful with my belongings and quick to get everything delivered the next day. To check the TV's upon arrival to make sure they worked was going above and beyond and that little touch showed they truly care about the work they do.
I got several quotes from different moving companies and found the rates to be competitive and the most affordable (especially with next day delivery across the state). Although a little late due to traffic to pick up, communication was always made.
I wish I still had the paper of the names of the workers who helped me, but so want to thank all of them for their hard work and great attitudes which made a stressful situation so much easier knowing everything I owned was in good hands!
Jul 15
Edith L
★★★★★
We recently moved from LA to SF and used Got2Move and the overall experience was great! I reached out to a few other companies to compare prices, and this was the best one for a 2-bedroom apartment. They were able to deliver our stuff within two days to align with our new lease and even though we only had one elevator working at our new apartment, they were super flexible and helpful throughout the whole process! I highly recommend!
Jul 10
Auguste L.
★★★★★
Andrew and Cloud were both professional/friendly and super supportive with my most recent move. I will definitely use this service again in the future. I highly recommend Got2Move for your moving/relocation needs. My belongings were transitioned with care. I was able to stay within my budget. First time using movers and I will never move without the support of a moving company again.
Aug 8
Gabrielle McCardell
★★★★★
I had a great experience with my movers, Russel and Sam. They were very friendly and efficient. Communication through emails/phone to book and when/where they were arriving was excellent! Everything arrived safely and quickly.
Jul 31
Noah G.
★★★★★
I chose got2move as the hourly rate they quoted me was quite good. I live in the 3rd floor of an apt with no elevator. The team that helped me was Dima and Otabeck. They were very helpful moving all my heavy furniture and finishing packing some things I had. We finished moving into my new place in about 3 hours which was pretty good. All of my stuff came out of the move in the same state it started. I'd definitely recommend them and use them for my next move!
Jul 25
Aleks Vorobev
★★★★★
Thank you guys for your help! When I decided to hire a moving company for my move, I discovered Got2move services. They were kind and graceful. They moved my furniture so easily and deliberately. In addition, the cost was so affordable for me; I don't think I could get better than their offer! I truly valued their work. They genuinely took proficient care of my things. If I need to move again, I definitely call them again
Jul 23
Leonard Ghazarian
★★★★★
We recently closed escrow (May) and needed to move from our 2 bedroom appt to our new to us house after it was remodeled. Searched and came down to 2 providers, talked to both on the phone - and felt the most comfortable with Got2Move - it also helped that they offered an additional person to help move at the same cost as the other provider. Once our remodel was done - the movers came and moved all our stuff, without anything getting damaged. They were professional and on time. Definitely recommend.
Jul 15
Mari Faccio
★★★★★
Great company for moving, very quick service, they have also great price compared with the another company. Very professional and they take care everything all my stuff attentive. Great job!
Jul 15
Andy L.
★★★★★
Great moving service. Quick to respond, provide accurate payment information, and very reliable. Honestly went above and beyond my expectations for movers. The only difficult part is you have to provide an itemized list of everything you want to move to get a quote (besides what will fit in boxes), although many moving companies have this same requirement.
Moved from SF East Bay to LA, total cost was $2,650 plus tip (1 bedroom apartment).
Jul 11
Niels T.
★★★★★
I don't know about you, but I find it stressful to have people take over our stuff, pack it up and move it across town. But these guys were wonderful. I highly recommend them. They were friendly, professional, careful and ... very fast. I thought this would be a whole day affair, but in five hours the whole thing was done and at about 2/3rds of the cost that I had estimated. I will go back to these guys for a next move, though I still don't like moving to I hope it'll be a while.
Jul 7
Tia Gupta
★★★★★
My experience was superb with Got2Move. We were provided very fair and reasonable quote. Our furniture and other stuff loaded and unloaded very efficiently within any damaged. The person was come very polite and professional. Outstanding service!!!!
Thanks Got2Move!!!!
Jun 28
Veronica S.
★★★★★
Got2move service has been awesome: I am very pleased with this service and particularly with the work of Luis, Juan and Emily.
Luis and Juan have been extremely efficient and professional during the move and Emily has been excellent at communication and planning.
Moving especially during the pandemic can be very stressful but Got2move really made it all easy for me.
This has been by far the best move I have ever had and I moved quite a lot. Thanks a ton!
Jun 24
Tun N.
★★★★★
I used Got2Move for packing, storing and moving my items from SF to LA a couple of months ago. That was the first time ever I used moving services in the US and I was really impressed of how fast moving can be. I mean if I was doing packing by myself it won't be done even in a week haha, but the guys did it like in a couple of hours
Jun 22
Sarah L.
★★★★★
We used Serge and his team for a move across S.F. - they showed up early, were extremely nice and accommodating, worked tirelessly all day even with my house being on a huge hill, took care of our belongings and worked hard to make sure things were moved to the right places in the new home. We'd use Got2Mlve again and would recommend.
Jun 20
Maya T.
★★★★★
Moving is always immensely stressful and I was dreading the entire ordeal. Nevertheless, I'm glad I chose Got 2 Move. They sent the invoice beforehand laying out their cost estimates which were transparent, fair & clearly written (not every company does this, some try to screw you FYI). The movers arrived exactly on time to the MINUTE. Although my move was long, it was smooth and the movers brought their own equipment which helped tremendously and the movers were calm, professional & very friendly. I'd love to have them move for me again, this time hopefully with MUCH less stuff lol Thanks again, guys!
Jun 14
Isaiah Mendoza
★★★★★
First of all I want to thank this company and the people that helped me so much! As a team they were a very efficient group of workers and very hard workers. They were also super communicative with me which was really reassuring for me. Another thing I must say is how covid friendly they are, they always had masks on and always made me and my family feel comfortable to be around them. Over all no complaints and nothing but praise for them.
Jun 11
Pooja Singh
★★★★★
We used their service for our recent move and they have been a great help as they were really organized and well coordinated. They might not be super super quick yet they were quicker and faster than the service we used last time and were very careful while moving stuff in and out.
Jun 5
Taguhi Arshakyan
★★★★★
Have recently used the services of this company and want to share my opinion about it. They are really great and I am happy to find them because the helped me greatly during my move from one house to another one. They stuff is punctual, full of patience and hard working. They helped greatly. The vehicles are new. The company presents reasonable prices and a great service. Recommend them.
Jun 3
Hao Z.
★★★★★
Wonderful experience for me! They did a fantastic job helping me to move from LA to SF Bay Area at the end of March 2021. Very reasonable price. Perfectly smooth communication with their office manager, Alex. The whole moving process went perfectly smooth too. Every step took place perfectly on time. Literally nothing was lost or damaged. Not even any minimal damage of my stuff. The movers were also all very professional, hardworking and polite. I am a very happy and satisfied customer of their moving service.
May 31
Joey B.
★★★★★
To my relief, Got2Move lived up to their good reputation and positive Yelp reviews! They were amazingly efficient! I received a call 30 mins before my scheduled move saying they were 20 minutes away. They showed up almost 10 minutes early, reviewed my moving contract with me and assessed the job before quickly getting started on my move.
They placed everything where I directed them to (wearing masks and following COVID guidelines). They even hung our clothes and asked where every box and piece of furniture went.
Polite, professional, timely, and efficient, I'll definitely use Got2Move again!
May 31
Tom Rothwein
★★★★★
We recently used this service for 2 moves, one medium and one small. They were extremely courteous, efficient and friendly. Both moves went off without a hitch. It was amazing to see them quickly pack and load the "stuff" being moved. They will definitely be our go to movers for any future moves.
May 30
Jacqueline Rocha
★★★★★
I was referred to Got2Move from a friend who had previously hired their moving services. We hired them to help move my sister locally and their service was great. Their customer service and communication was quick and easy. My sister has a lot of collectible and fragile item and they handled her belongings with care and professionalism. The staff was patient and flexible with our specific requests. I definitely recommend Got2Move for your moving needs and will be using their services in the future.
Jan 20
Ella Fernandez
★★★★★
We hired them during my friends' move out of state & I noticed how efficient the team from communication , on time & the process of moving things. Given that my friends apt is on 3rd floor. We advice them of items that are fragile and have seen how they handle the boxes with care. The staff they sent in have patient to handle my friends many request on ow to manage her boxes as some are fragile. Will def use them when I have a need of their services.
Jan 5
Rozanna Vakhapova
★★★★★
I was looking for a moving company and I found this company thru a friend. I told them that I have to move all my stuff that was in San Jose to LA. They acknowledge that and helped me in efficient time move out all my stuff to a new place. Thank you so much guys for your help!
The money is worth it every dollar!
Jan 4
Brendan L.
★★★★★
I had a very good experience using Got2Move. The movers were very efficient and friendly and the process was painless. They wrapped and protected all of my furniture well. The cost was fair and they were very responsive confirming the booking and then showed up right when expected. Vadim was our driver and he was very friendly and helpful.
Dec 23
Nancy Kaur
★★★★★
I hired them to do a move for my cousin. They are hands down one of the best moving companies I have worked with. They were amazing and went above and beyond when I was forced to make some last minute changes to the move. They took it all in stride, stayed late to make sure it was all done and did so with a great attitude. They were professional, friendly, clean and efficient.
Dec 21
Michael Lawson
★★★★★
I was looking for some good mover to help me with shifting of my house. Upon searching, I found Got2Move. Their reviews convinced me to hired them. They were honest, punctual and cooperative. 100% Recommended.
Dec 15
Tracy G.
★★★★★
These guys moved our office into storage a couple of months ago and we were super pleased. Professional, helpful, on time, fast. I would definitely use them again. I also recommended them to another company that moved a month later and they called me to thank me for the recommendation as they were very pleased as well.
Dec 15
Ronale Cartwright
★★★★★
I really love this company here there very polite and professional. I called to get a quote and liked what I’ve heard there very affordable. And when they moved my items everything was just as it was when they picked it up Thanks Guy....
Dec 1
Adylkhan Abdygaparov
★★★★★
I had a great experience with Got2Move company! They appeared on time and did their job quickly. I didn’t prepare some stuff for moving and they helped me to pack some boxes and tape them. They are nice to communicate with and professional. I’d definitely call them again in future. Thanks a lot!
Nov 25
Caterina Ramirez
★★★★★
Omg these people were so great they help me move so fast an help me pack it was so fast to move with the help of these guys I’m telling u guys if u guy need the extra help u guys should call this place u won’t regret it
Nov 24
Sheryl K.
★★★★★
Have used them 6 times since 2006 and all of my friends and former roommates have as well. The quality of service, speed, pricing hasn't changed since Tom originally owned. It's since changed owners 2 more times and expanded. Used them for a x-country move from SF to LA storage while I q'tine with the fam. Quick, reliable, efficient. Small damage to office chair and they gave me a discount for it. Would use again and highlight recommend!
Nov 17
BengisRow A.
★★★★★
Moving is a very stressful situation. If you want to alleviate, if not all together remove this stress, then hire Got2Move!
The whole process from shopping around, getting quotes...to finishing the whole move went smoothly. I worked with Alex (plus Emily) on getting the quote, then to booking the appointment for my 11/12 move. He was very responsive and very patient with all my questions. The quote/pricing was very comparable to market rates and the estimated price and time of completion is realistic.
The day of the move also went very smoothly! Thanks to Yahor and his crew of 2! They were all engaging, friendly, fast, and efficient! They were so efficient, they completed the move under the estimated completion time initially provided.
I definitely recommend Got2Move for your moving needs! I will use them again for my next move, although not too soon :)
Nov 17
Maksim S.
★★★★★
I've had a very good experience with Got2Move!
When I called to book, they answered all of my questions and also followed up the next day to make sure that everything was clear. They were also very responsive to all my emails throughout the booking process.
We had 2 guys help us with the move of our 1-bedroom apt. The guys arrived on time with a great attitude and energy. They took very good care of our belongings from the packing of all our fragile items to the last minute of unloading. They were super efficient and the move took very reasonable time. My wife was happy with the entire experience and she usually finds a thing to complain about:)
Nov 7
Inna Chimato
★★★★★
With already a lot to handle during the moving process, what I appreciate is professionalism, punctuality and timely manner to get things done, because sometimes you are on a tight schedule . This guys delivered all that. Happy with the service. Would recommend it for sure.
Nov 1
Steve Martin
★★★★★
I was needing help with my daughters first big move. We didn't have a lot of stuff, so they were able to provide a smaller, appropriate size truck to move her. Then despite her packing boxes poorly, they were super helpful and retaped a numer of boxes without complaint. Also the time they took for the move was well under what I expected. Very nice guys and well done.
Oct 31
Zarra Ali-Khan
★★★★★
They are soooo good at their job! Omg moving is always so difficult but with these guys it’s just a breeze! On time! Kind! Friendly! The best customer service. They know exactly how to make a difficult move easy. I would recommend these guys to anyone or any day
Oct 28
Rodolpho Cunha
★★★★★
I want to thank the team from Got2move. I have always been very well attended, from the beginning of the request, the permanence of my furniture in their store until the arrival in my new office, even with a few changes along the way they were very kind all the time. I want to thank you for your attention, kindness, and to keep me update all the time. As well as the employees who made the transport, always attentive. Thank you. You made a difference in my life.
Oct 25
William Bailey
★★★★★
This was the first move we had to do in quite some time, so we weren’t sure what we might get especially given Covid. We were really lucky to find a great team at Got2move to help us. Dina and Stas were our team and they were awesome. They showed up on time and were great about communicating what the plan was. They wore masks during the entire move. Overall they were efficient and careful with our stuff and done with the move incredibly quickly give an email of stuff we were moving. Try em, you’ll love them!
Oct 21
Roland Q.
★★★★★
Need a mover? Call Got2Move......
I just hired them to move men between homes- 2 miles apart. They were super easy to work with. Alex gave me pricing/ quote over the phone. It appeared fair and reasonable. We exchanged a tiny bit of paperwork, and two weeks later the movers showed up exactly on time.
They were fast, efficient, friendly.... they just knew how to move my stuff. They blanketed and wrapped all of my furniture and took good care not to damage my belongings.
Easy to work with, fair pricing, good service/ results, no stress!!!!!!!~
I was recommended to use Got2Move... I suggest the same to you!
Oct 5
William B.
★★★★★
We had to do a move on short notice and were incredibly fortunate to find the guys at got2move. Stas and Dima were fast, efficient and careful with our stuff. Great communication on the move, showed up right on time. Couldn't ask for better service! Highly recommend!!
Sep 29
Sharpie Sharpie
★★★★★
Got2Move is always communicative, timely, and efficient! They are so quick. In a blink of an eye, my junk is in the back of their truck, ready to be hauled away, with my house and garden feeling extra clean and clear. If you're cleaning out your garage or clearing out your yard during this quarantine period, give them a call. They really are the best!
Sep 14
Saharnaz N.
★★★★★
We used Got2Move service during pandemic to move from Bay Area to San Diego and we are very pleased with their service. We called them last minute when we found out that the moving company we chose prior to Got2Move changed their delivery time frame.
Our move was smooth and easy from the beginning to the end. They do offer next day delivery at a flat rate. No unexpected charges. The two men and a truck arrived on time. Our driver, Serg and his fellow Jorge, were fast and strong, and even though there was no elevator in our building, they took everything down and load the truck in an hour! Serg and another person, unload the truck in San Diego the next day in an hour as well. All our items arrived with no damages.
Even though the cost was above our moving budget, we are happy that we chose this company and will definitely recommend Got2Move to others who are moving from Bay Area.
Sep 7
CHRIS OR
★★★★★
So happy that I found Got2Move to help with my recent move to CA. They were so helpful and polite and patient and treated all of my property and furniture with great care. I move every year or so and I have had lots of experience with movers and moving services and this is by far one of the best experiences I have ever had. I will definitely be using them again in the near future!
Aug 30
Michael K.
★★★★★
This company provide exceptional customer service; they know how to provide a positive customer experience a rare sight these days.
Alex is very informative, always quick to respond on any question. He diligently followed up ensuring all open issues where sorted out.
A true find and I highly recommend them.
Aug 5
Jyu L.
★★★★★
First time hiring movers and went with Got2Move based on the reviews here and I m very glad that I have coordinated with these guys for my move. Best movers I have ever experienced ! They were punctual , fast and kept me updated throughout the process . They were able to move my 2 bedrooms apartment within 6 hours , which got 2 elevators and a long walk . They were absolutely professional and careful . No damage while packing , moving or unpacking . They did an excellent job . I highly recommend Got2Move for your moving needs , wonderful people who are generally caring
Jul 31
UMAR FARUKH
★★★★★
Got2Move as it says are the best in San Francisco bay area and Alameda County local and long distance movers anywhere in US. They keep customer satisfaction on the top most of priorities and thus, along with qualified services, provide 24*7 customer support. Got2Move Moving company ensure that the shipment is routed to its final destination efficiently and cost effectively. Unlike most of the other players, they do not operate on high pricey quotes. Every shipment is a highly individualized experience. Got2Move Constantly focused to expedite my stuff with responsibility and care. They provide exceptional service , they bring pack boxes, artwork, crate items, pads and other packing stuff for quality service . they're very courteous and service oriented. Keep it up guys
Jul 24
MARCO MARTINEZ
★★★★★
Great Job guys. Moving completed on time and with the necessary precautions not to damage any of my furniture. These guys are really professional and know what they are doing. Honestly wouldn’t take my business elsewhere. Thanks again guys see you on my next moving. Highly recommended.
Jul 14
Ivan T.
★★★★★
I used Got2Move for packing, storing and moving my items from SF to LA a couple of months ago. That was the first time ever I used moving services in the US and I was really impressed of how fast moving can be. I mean if I was doing packing by myself it won't be done even in a week haha, but the guys did it like in a couple of hours.
Alex offered me 2 options for the delivery and we went with a cheapest 6 days window one. They arrived on time. They also organized all the items the way I want it in my new apartment (maybe all the moving companies do this, but I was impressed anyway).
The management and, what's more important, the crew were very polite and honest about pricing. The main guy (I think his name was Brad) was nice and helpful.
Thanks Got2Move!
Jun 16
PATHUM MADIGAPOLA
★★★★★
When my uncle was moving to San Leandro, Got2Move was very helpful with the whole process. They were able to agree on a great price and were able to get everything at top speed. If you want great people who can get the job done, call Got2Move.
Apr 21
Mila Edison
★★★★★
A great long distance moving company! We are retired military and have made plenty of moves in our 22 years of service. Got2Move was professional, thorough, and courteous! From the moment of my first phone call they bent over backwards to provide for our needs. We moved my 83 year old mother into her new home and they were extremely courteous and respectful to her. Their pricing was excellent! I will use them again in the future!
Apr 15
Ashley Perryman
★★★★★
Got2Move is an amazing moving company, that I hired to help my eldery mother. They were beyond kind, and accommodating. Their prices are affordable, the customer service was great. They packet her belongings neatly, in their truck. Took it too next location and help her place the heavy items where she wanted them. We had an overall great experience.
Apr 14
NATALIE NG
★★★★★
Excellent work! Last week I was so panic on the moving amidst the pandemic. Got2Move offers high quality service, cautiously handles our properties and assets with great care. The very details they pay attention such as wrap up of furnitures are satisfactory. Will contact it back again!
Mar 19
ROY FRANKS
★★★★★
My lease had 4 days left on it when my moving company decided to stop returning my calls. I was in a very unfortunate spot. If I didn’t get out in the four days I would have to renew my lease for an entire year even though I was moving a few hours away for work. It would have been an absolute headache. I panicked and search for a company That could help me. Most moving companies don’t even answer the phone, thankfully I found these guys. They were very quick and efficient, reliable and extremely affordable I am so lucky. Anytime I move I’m using theses guys and also recommending these guys to my friends
Mar 17
HENRY DE LA PAZ
★★★★★
Living far away from my aunt once day she called me asking me to help her look for a moving company. I was like “what”? Ok then I got to work on her request. Minutes after searching online I came across Got2Move. Their positive reviews sounded good to me. I called them and arranged everything for my aunt. Based on my aunt’s experience, they were very kind and courteous. They helped her at every stop of the moving process. We highly recommend them.
Jan 7
Lucas B.
★★★★★
Same week appointment. The guys are profession. They know what to do and they move things efficiently. Well, all I need to do is to stand there like a boss. Very happy with the quality of the service. Giving it a 5 stars. Good jobs guys!
Dec 15
HAY LEE
★★★★★
We recently moved from Los Angeles to San Francisco, and were looking around for a good mover. A friend of ours recommended Got2Move so we decided to give them a try, and were so happy that we did! They took great care of our belongings, and made the move easy!
Nov 27
Cathy O.
★★★★★
We were very impressed with the service we received. As promised, they came on time and were extremely professional. The three men who helped us move 7 miles away got to work immediately and never stopped moving. While it took.longer than we originally thought, we were totally impressed by their work ethic and attention to all the details. They know what they are doing. We were very pleased with them and would highly recommend them.
Oct 5
KRISTINA THABET
★★★★★
I was moving into a new house and was extremely hesitant to trust a company to handle all my belongings. The staff of Got2Move handled all of my furniture and fragile items with care and were such nice and personable people. Great experience and would definitely work with them again for future moves!
Sep 9
Michael S.
★★★★★
These guys are great! They delivered to Palm Springs from the Bay Area and they arrived exactly on time. We had some heavy stuff in that truck and they handled it all with care. Everything was in perfect condition and the guys couldn't have been more helpful and nice. I highly recommend them to anyone!
We understand that even with careful planning, moving can be stressful. If there is a problem with your move, our goal is to review it clearly, respectfully, and based on the facts of the job.
When we receive a complaint or claim, we first identify the move by date, customer name, route, and service type. Then we review the information provided by the customer, the moving documents, crew notes, photos if available, and any communication related to the move. This helps us understand what happened and separate service concerns, billing questions, delays, missing items, and damage-related claims.
For damage or loss concerns, please contact us in writing and include as much detail as possible. Official consumer guidance for moving claims recommends submitting loss or damage claims in writing, and California guidance states that such claims should be filed within nine months after delivery.
To help us review your case, please include:
your full name, phone number, and email;
move date and moving route;
description of the issue;
photos or videos, if available;
copies of relevant documents, such as the estimate, bill of lading, inventory, or receipt;
the resolution you are requesting.
After receiving your message, our team will review the case and contact you with the next steps. Some concerns can be resolved quickly through clarification or follow-up communication. More detailed claims may require additional documentation, crew review, or inspection of the reported damage.
We treat complaints as an important part of quality control. Every case helps us improve our communication, training, packing standards, scheduling, and customer service.